LIST OF CUSTOMERS:
- Corporate name: LES DOMICILIENNES pour les marques commerciales Adomi et Personia
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Contact information:
75010
PARIS
FRANCE
- Certification body AFNOR CERTIFICATION
- Certificate no. 83356
- Reference base: NF Service - Customer relationship
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Activity concerned:
Information and protection of customers during interactions.
Availability and accessibility of contact points.
Respect of announced deadlines.
Relevant and accessible answer
Information and protection of customers during interactions.
Availability and accessibility of contact points.
Respect of announced deadlines.
Relevant and accessible answers.
Accompanying customers during interactions.
Taking into account the satisfaction and the perception of the customer.
Analysis and consideration of customer complaints.
See the details -
Reference standards :
NF EN ISO 18295-1 & 2 : 2017